Product overview

Plentics Suite is a product that is designed for Managed Services Providers (MSPs) to support hundreds of tenants and thousands of users and endpoints without performance degradation.

It helps MSPs to scale and streamline their multitenant management of their clients’ Microsoft 365 and Microsoft Intune environments through one unified single pane of glass view.

All the modules are accessible through a unified dashboard, emphasizing the single pane of glass aspect of the Suite.

  • Endpoint Management
  • Tenant Management
  • Analytics

Endpoint Management

Application and Patch Management

Cross-environment app deployment with unified settings, automatic third-party updates, and reusable templates.

Speeds up and standardizes software distribution, reduces manual work, and improves security. Simplifies application management for customer needs. 

Features:

  • Application templates
  • 3rd party app library
  • Fully automated 3rd party app patching
  • Custom applications (as an additional service)

Fully automated application lifecycle from deployment to patching.

Configuration Packages

Customizable configuration templates for system management, security, productivity, and application integration in Windows environments — beyond what native Intune can achieve.

Standardizes device environments with ease, allows efficient maintenance, and saves time by applying extensive and automated configurations for various use cases.

Features:

  • Configuration package library
  • Custom configuration packages (as an additional service)

Endpoint-Level Visibility and Remote Management

Provides detailed visibility into every managed endpoint and allows device-specific actions centrally, such as restarts, remote wipes, and policy enforcement.

Improves device management efficiency with bulk actions from a single interface, removing the need for individual handling or multiple console logins.

Entra ID Group Management Across Tenants

Centralized management of Entra ID groups and their members across all environments, including group membership editing without logging into each tenant separately.

Streamlines group management, maintains unified access rights, and reduces administrative burden by making changes centrally for all clients.

Tenant Management

Tenant Comparison

Enables comparison of settings between different tenants.

Makes it easier to identify deviations and maintain consistency across multiple tenants at once.

Features:

  • Compare configurations

Customer Onboarding

Compares new customer environments against your configuration baseline and enables creation and management of reusable configuration templates, ensuring tenant settings are aligned with organizational requirements.

Reduces setup time and errors, guarantees consistency across multiple environments.

Features:

  • Create configurations
  • Compare configurations

Configuration Patching

Allows efficient updating of one or more tenants and tenant settings using standardized templates and facilitates migration of configurations between tenants.

Speeds up updates, simplifies compliance maintenance, and supports change management, such as company mergers.

Features:

  • Update configurations

Standardize every tenant. Manage at scale.

Configuration Backup and Restore

Provides backup and restore capabilities for tenant configurations, allowing settings to be saved and restored when needed.

Ensures quick recovery from errors and safeguards configuration integrity.

Features:

  • Backup configurations
  • Restore configurations

Alerts and Analytics

Dynamic Alerts

Improve your end customer experience by utilizing alerts triggered based on built-in alerts or any Plentics Analytics details. Be proactive sending alerts to your ITSM or even directly to end user.

Features:

  • Dynamic Alerts

See issues before they become incidents.

Analytics

Compares new customer environments against your configuration baseline and enables creation and management of reusable configuration templates, ensuring tenant settings are aligned with organizational requirements.

Reduces setup time and errors, guarantees consistency across multiple environments.

Features:

  • Analytics

Reports

Reports can be automatically generated and sent directly to recipients’ inboxes, reducing manual effort and ensuring stakeholders remain informed. Intelligent alarms can be set based on specific analytics thresholds and metrics, allowing for proactive management and response to security or operational events.

Additionally, scheduled reports can be configured for any area of interest, ensuring that administrators and stakeholders receive the information they need on a regular basis.

Features:

  • Reports

ITSM Integrations and XMLA export

Top up your ITSM data with Plentics data to get everything out from your ITSM and replenish asset information.

Dynamic alerts integrated into Teams or ITSM platforms mean issues are picked up and resolved faster.

Utilize all the date from Plentics Suite to combine it with your own data and build comprehensive reporting solution for your team and customers.

Features:

  • Dynamic Alerts
  • XMLA export